Getting Started
Here’s what you’ll need for the first class session and what you can expect. You will also find information on how to set up your system and technical support.
Students will need the following
A computer with a high-speed Internet connection
Note: Having too many devices using your wifi connection at one time will slow down and/or interrupt your child's class time. A way to avoid this is to connect your child's computer to the Internet with an ethernet cable. Mrs. Luiz does this and she has had great success!Adobe Connect App installed
Microsoft Word program
This is ideal as Student Packets are created using Word. However, Google Docs is a free alternative for Microsoft Word
Working microphone and headphones
A quiet working environment during class
How the Tutorials Work
Our class will meet once a week. Using Adobe Connect conferencing software (explained below) all participants will log on to the same server at the designated time. Our class sessions will include a review of homework, class instruction and discussion, note-taking, vocabulary work, and opportunities for you to read your work to your classmates.
If you miss a class, the tutor records each Adobe Connect session and emails it to all students. You will be able to view the entire class, including all visuals. It's the next best thing to "being there!"
Assignments will be turned in via email to the tutor and will be returned in the same manner. (Details to follow.)
Setting Up Your System
Scribe Tutorials uses Adobe Connect for our online classroom.
In order to run Adobe Connect, students should install the app:
NOTE: I recommend students use a computer for class. If, however, your child only has access to a tablet, you will need to install the Adobe Connect app from either Google Play or the Apple App Store.
Overview
To get into the classroom, simply go to the web address (url) that Mrs. Luiz provides you and follow these directions:
Enter in as a guest. Type your name in the box. You do not need a password to get into the classroom. After entering name click “Continue.” (Do not click on “Registered User.”)
A dialog box will appear. Choose your speakers and microphone. Click “Enter Room.”
First Time Users: A tutorial will begin called "Tips for Using Adobe Connect for Participants."
— Watch this video. It really does give you some great user tips!
Once you are in the classroom, you should see either a "chalkboard" with your class's name and meeting time (this means the class is not yet open) or you will see our welcome page.
Mute your mic by clicking on the microphone icon at the top of the screen. Otherwise, we will hear EVERYTHING! (Really, you SHOULD have cleaned your room last night!)
To turn on and off your webcam, click on the camera icon next to the microphone icon located at the top middle of the screen. All student cameras will be enabled. You'll just need to turn yours off when you're not presenting.
That's it! We will practice everything else you need to know in class.
Additional Support
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Mute your mic after entering the classroom. Do this by clicking on the microphone icon. Students often come into class with their microphones on and do not know it. For this reason, make sure you check to make sure your mic is muted.
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You should hear music or your tutor speaking within a minute or two of logging on. (Don't panic if you don't hear anything right away even though the others do).
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When asked to present your paper, unmute your microphone by clicking on the microphone icon. Count to 5 before your start talking.
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Mrs. Luiz will record each class and send you a link to the recording.
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If you cannot hear, click on the speaker icon to make sure you have chosen the correct speaker/headset.
Technical Problems? Read This!
From the Adobe Connect Visual Quick Start Guide.
If troubleshooting attempts fail, you can reach the Adobe Connect Help Desk @ 800 945-9120.
Select the "in Connect meeting" option and a technician will get right to you. They are actually very helpful!
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If you are having trouble joining a meeting try the following:
Close the page and reenter the meeting as a Guest user by typing your First Name in the guest field. Click “Continue.”
If you still cannot enter, call the Adobe Connect Help Line at 800 945-9120.
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Verify that your sound is not muted on your headset or computer. Check that the volume is at an audible level.
If troubleshooting attempts fail, you can reach the Adobe Connect Help Desk @ 800 945-9120.
Select the "in Connect meeting" option and a technician will get right to you. They are actually very helpful!
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If you are having trouble sharing your voice try the following tasks:
Make sure your headset or computer microphone is not muted.
Run through the Audio Setup Wizard. To do this, select Meeting> Audio Setup Wizard. The wizard guides you through five steps in which your computer is tuned for optimal VoIP.
If troubleshooting attempts fail, you can reach the Adobe Connect Help Desk @ 800 945-9120.
Select the "in Connect meeting" option and a technician will get right to you. They are actually very helpful!
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If you are having trouble seeing a hosts screen, try the following:
Click the Full Screen button on the top of the Share pod.
View the full resolution by using the pod options menu in the top right hand corner of the pod to select Change View > Zoom In.
If troubleshooting attempts fail, you can reach the Adobe Connect Help Desk @ 800 945-9120.
Select the "in Connect meeting" option and a technician will get right to you. They are actually very helpful!
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This is usually due to a lack of bandwidth on your wifi network.
2. Make sure no one else in the household is using your wifi network.
3. If the problem persists, consider using a cable to hardwire your computer to your modem.